77gb Privacy Policy — Your Data, Your Rights
We are committed to protecting the personal information of every 77gb user. This policy explains exactly what data we collect, why we collect it, and how you can control it.
Introduction
77gb ("we", "us", "our") operates the online casino and sports betting platform available at https://77gb.bet. This Privacy Policy describes how 77gb collects, uses, stores, shares, and protects personal data provided by or collected from users ("you", "your") of the 77gb platform, including through account registration, gameplay activity, financial transactions, customer support interactions, and general browsing of the site. This Privacy Policy applies to all users of the 77gb platform regardless of the device or browser used to access it.
By registering an account, accessing the 77gb platform, or continuing to use the platform after any update to this Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the 77gb platform. If you have any questions or concerns about how your personal data is handled, you can contact our team at [email protected] at any time.
Information We Collect
77gb collects the following categories of personal data in connection with platform registration and use:
Identity Data
Full name, date of birth, nationality, and copies of identity documents submitted during KYC verification (national ID, passport, or driving licence).
Financial Data
Payment method details (mobile wallet numbers for bKash, Nagad, Rocket, Upay; masked card details for Visa and Mastercard), deposit and withdrawal transaction records, and account balance history.
Technical & Device Data
IP address, device type (Android or iOS), browser type and version, operating system, screen resolution, session timestamps, and approximate geographic location derived from IP.
Gameplay Data
Game session logs including games played, bet amounts, win/loss outcomes, session duration, and bonus usage history. This data is used for responsible gaming monitoring, fraud detection, and dispute resolution.
Communications Data
Records of all communications between you and 77gb support, including live chat transcripts, email correspondence, and any documents or screenshots you send to us during a support request.
Usage & Analytics Data
Pages visited, navigation paths within the platform, feature interactions, search queries (if any), and referral source. This anonymised data helps us improve the user experience and identify technical issues.
How We Use Your Information
77gb processes personal data only for legitimate, defined purposes. We do not sell personal data to third parties. The purposes for which we process personal data include:
- Account creation, identity verification (KYC), and ongoing account management, including security monitoring and fraud prevention.
- Processing financial transactions including deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa and Mastercard.
- Providing platform services including access to casino games, live casino, sports betting, and crash games, and delivering personalised game recommendations where applicable.
- Responsible gaming monitoring, including flagging unusual account activity, enforcing self-exclusion requests, applying deposit limits, and conducting age verification checks.
- Communicating with you regarding your account status, transaction confirmations, security alerts, and responses to support enquiries.
- Complying with applicable legal obligations, including anti-money laundering (AML) requirements, cooperation with law enforcement, and record-keeping obligations under applicable regulations.
Where 77gb sends promotional communications (such as bonus offer emails), we will only do so where you have consented to receive them or where we have a legitimate interest in doing so under applicable law. You may opt out of promotional communications at any time by contacting [email protected].
Legal Basis for Processing
77gb relies on the following legal bases when processing your personal data:
Contractual Necessity
Much of the data processing that 77gb carries out is necessary for the performance of the contract between 77gb and you as a registered user. This includes processing your identity data to open your account, processing financial data to handle deposits and withdrawals, and processing gameplay data to deliver the gaming services you have signed up for.
Legal Obligation
77gb is subject to legal obligations that require the processing of certain personal data. These include KYC and AML obligations, age verification requirements, and obligations to retain financial records for regulatory and law enforcement purposes. Where we are required to process your data to comply with a legal obligation, we will do so regardless of your consent, though we will inform you of such processing where possible.
Legitimate Interests
In some cases, 77gb processes personal data on the basis of legitimate interests — for example, analysing usage patterns to improve the platform, detecting and preventing fraud, and monitoring for responsible gaming indicators. When we rely on legitimate interests, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms.
Sharing Your Personal Data
77gb does not sell, rent, or trade personal data. We share personal data only in the following circumstances and only with parties who are contractually bound to handle it securely and in accordance with applicable data protection principles:
- Game providers (including Evolution Gaming, Ezugi, Pragmatic Play, PG Soft, Spribe, NetEnt, and Microgaming) receive session data necessary to deliver and record the outcome of individual game rounds.
- Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) receive the minimum financial data required to process deposit and withdrawal transactions securely.
- Identity verification and KYC service providers who assist 77gb in verifying the identity and age of registered users as required by our responsible gaming and AML obligations.
- Law enforcement agencies, regulatory bodies, and courts where 77gb is legally required or formally requested to disclose personal data in connection with an investigation or legal proceeding.
In all cases, 77gb imposes contractual data protection obligations on third-party service providers and carries out due diligence to ensure that such parties maintain appropriate technical and organisational security measures. We do not share personal data with advertisers, data brokers, or any party for commercial marketing purposes.
Cookies and Tracking Technologies
The 77gb platform uses cookies and similar technologies (such as local storage and session tokens) to maintain your login session, remember your preferences, detect suspicious activity, and collect anonymised analytics data about platform usage. These technologies are strictly limited to first-party operational purposes — 77gb does not use third-party advertising cookies or behavioural tracking pixels.
We use the following categories of cookies on the 77gb platform:
- Essential cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. Without these, the platform cannot operate correctly.
- Functional cookies: Used to remember user preferences such as language settings and preferred game categories, so that you do not need to reset these each time you log in.
- Analytics cookies: Anonymised data about page views, session duration, and navigation paths, used solely to improve the platform and identify performance issues. No personally identifiable information is included in analytics data.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent the platform from functioning correctly and you will not be able to log in or place bets. Disabling analytics or functional cookies will not affect your ability to use the core platform services.
Data Retention
77gb retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data (including identity, financial transaction records, and gameplay logs) is retained for a minimum of five years following account closure to comply with applicable AML and financial record-keeping obligations. Communications data and support records are retained for three years following the date of the communication. Technical and device data logs are retained for a rolling twelve-month period.
When personal data is no longer required and there is no legal basis for continued retention, 77gb will securely delete or anonymise it in accordance with our internal data destruction policy. If you request deletion of your account and personal data, we will process that request subject to any overriding legal retention obligations that apply at the time of the request.
Your Data Rights
As a 77gb user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:
Right to Access
Request a copy of the personal data 77gb holds about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data held about you.
Right to Erasure
Request deletion of your personal data where there is no longer a legal basis for us to hold it.
Right to Object
Object to processing of your data carried out on the basis of legitimate interests.
Right to Portability
Request a structured, machine-readable copy of personal data you have provided to us, where processing is based on consent or contract.
Right to Withdraw Consent
Where processing is based on your consent (e.g. marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights. We may ask you to verify your identity before acting on a data rights request to ensure that we do not disclose personal data to an unauthorised party.
Data Security
77gb implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your browser or app and the 77gb platform, encryption of sensitive data fields at rest in our database, role-based access controls limiting which 77gb staff can access personal data, regular security audits and vulnerability assessments of platform infrastructure, and two-factor authentication requirements for administrative access to platform systems.
While 77gb takes all reasonable steps to secure personal data, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77gb will notify you and any applicable regulatory authority as required by law, as promptly as the circumstances allow. If you become aware of any suspected unauthorised access to your account, please contact [email protected] immediately.
Children and Minors
The 77gb platform is strictly intended for adults aged 21 and above. 77gb does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the 77gb platform in any way. If 77gb becomes aware that personal data has been collected from an individual under the age of 21, that account will be closed immediately, all associated personal data will be deleted, and any deposits or winnings associated with that account will be voided. If you believe that a person under the age of 21 has registered an account with 77gb, please notify us immediately at [email protected].
Updates to This Privacy Policy
77gb may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes to this Privacy Policy, we will notify registered users by posting a prominent notice on the platform and, where possible, by sending a notification to the email address associated with your account. The updated Privacy Policy will state the new effective date at the top of the document.
Your continued use of the 77gb platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you must stop using the platform and contact [email protected] to close your account. We recommend that you review this Privacy Policy periodically so that you remain informed about how your data is being handled.
Contact our data protection team at [email protected]
Your Privacy Is Our Priority at 77gb
We protect your data so you can focus on the game. Explore 77gb Casino or visit our FAQ for more information.